Privacy policy : Asahi Direct

1. Introduction

Nectar Imports Ltd is part of Asahi International Ltd. We are committed to protecting the privacy of all customers in the group irrespective of the relationship that you have with us. This Privacy Policy applies to the personal data that we collect and use for our Nectar trade customers (Nectar Imports Ltd registration number 02512018).

By providing your personal data to us you acknowledge that it will be processed in accordance with this policy.

Personal data that is captured for other group businesses is covered under separate privacy policies.

2. Who is responsible for your data

To facilitate the delivery of our products and services Asahi International Ltd shares data within the group and is responsible for customer data. Our company registration number is 10332503 and our registered office is Griffin Brewery, Chiswick Lane South, London, W4 2QB. We can also be contacted via email to data.request@asahibeer.eu.

3. Personal data we collect about you and why we use it

We receive customer data in order to be able to fulfil our contractual obligations to you to provide a wholesale drinks distribution service to the licensed bar trade. This may include

What we collect	Why we collect it
Contacts within the customer's business	We need to know who key personnel are in various parts of the business, who will place orders and authorise payment for the security of both parties.
Creation of account information on and off line	We hold your account information in order to provide you with a timely, accurate delivered drinks service, and communicate with the right personnel within your organisation for delivery, invoicing and general communications for the smooth running of the account. We use Merlin Business Services to process our activities, who are fully aware of and committed to GDPR legislation in respect of the security of personal data. They securely process and store our data whilst Nectar have specific secure server storage for different parts of our processing activities.
Delivery and invoicing contact and address information	This allows us to ensure we deliver to the right place at the right time and invoice accurately for the goods received.
Sales history data	Your sales history data means we can take your order as quickly and efficiently as possible and also allows us to send relevant marketing information to you if you have chosen to receive it. It records your bespoke prices, and provides you with informative information for ongoing account management.
Data to allow usage of our services with third parties such as payment processing, banking processes and credit assessment companies	Third party processors are used to provide you with secure payment processing and reputable credit assessment organisations which allow us to manage and extend to you credit facilities.

We receive customer data under legitimate interests in order to provide you with information on our goods and services which may be of interest to you.

What we collect	Why we collect it
Website cookie information	Website cookie information means we are constantly striving to provide the most meaningful on line experience we can and modify the website accordingly. Our cookie policy can be found at www.nectar.net/terms/cookie-and-privacy.
Contact details for marketing communications by post and mail such as name address and email.	We contact you to keep you in touch with all our product range and special offers which will be by email and brochures. You are able to indicate your preferences here https://www.nectar.net/mailing-preferences.
Your on line account will collect identification information such as your account number and email address.	This allows us to give you the facility to place your orders on line accurately. Thereafter the data is passed to Merlin Business Services as above for processing in the same way as telephone orders. The website is designed and operated by Red Wing Ltd who are fully committed to the data processing requirements of GDPR. They operate the highest standards of secure on line trading, processing and storage of data.Their GDPR policy document can be seen here www.red-wing.com/privacy-policy

4. Sharing your personal data.

We share data within the Asahi Group.
We are reliant on a number of 3rd party providers in order to provide our products and services. Where this is the case we will remain in control of the data and we will ensure that the 3rd parties comply with high security standards for the protection of your personal data.
Legal authorities and legal advisors.
We will also share your name and address details with our delivery partners in order to transport the product that you have ordered.

5. Transfer of data outside the EU

All of the operations covered by this policy are based in the EU. However, the technical infrastructure of some of our providers is located in data centres outside the EU.

We are currently auditing all of our suppliers and this policy will be updated if new information comes to light.

6. The legal basis for processing your data

We rely on the following reasons for using your data.

Compliance with a legal obligation / regulatory authority.
Performance of a Contract. In order to deliver the service that we have agreed to provide you with.
Legitimate Interest. In order to improve customer experience and develop our products & services
Consent - where you have specifically consented to us using the data.

7. Retention and Security of your data.

We will only retain your personal data for as long as is necessary. This duration will depend on the type of data and the reason for processing it.

8. Your Rights

You have certain rights in relation to the personal information we hold about you. Some of these rights only apply in certain circumstances. In order to exercise these rights please contact us using the contact details below. Please note that we will require proof of identity as part of this request and most rights are subject to limitations and exceptions. We will provide reasons if we are unable to comply with any request for the exercise of your rights.

Right of Access. You have the right at any time to ask us for a copy of the data that we hold about you and how it is used.
Right of Correction or Completion. If the data that we have collected is inaccurate you have the right to update it.
Right of Erasure. In certain circumstances, you have the right to request that Information we hold about you is erased. This usually applies if the data is no longer necessary for the purpose that it was collected for, or you withdraw your consent for its processing and request its erasure.
Right to Object to or Restrict Processing. If you wish to challenge our need to process your data on legitimate interest grounds or if you wish to withdraw your consent.
Right of Data Portability. You have a right to request that we transfer your data to another data processor.

9. Cookies

Like many other business we use cookies on our website. Cookies are small pieces of information that are stored on your computer or mobile device that record how you use the site. For more detailed information on how we use cookies, please review our Cookie Policy which you can read here.

10. Updates to our Privacy Policy

We may make changes to this Privacy Policy from time to time, when we do we will publish the updated version on our websites.

11. Contact information & Preferences

If you have any questions about this policy or how your data is processed, please contact us at Nectar Imports Ltd, Cold Berwick Hill, Berwick St Leonard, Wiltshire SP3 5GN, via phone on 01747 827030 or via email to privacy@nectar.net

You can unsubscribe from Nectar marketing communication at any time by clicking the unsubscribe link at the bottom of any of our marketing communications. Alternatively you can tell us exactly how you wish us to communicate with us by visiting this page on the website www.nectar.net/mailing-preferences.

Should you have any concerns about this policy or the way that we are processing data you have the Right to Lodge a Complaint with the Information Commissioner's Office. Please look at www.ico.org.uk for more detail.

Privacy policy